Free cancellation / rescheduling is possible up to:
5 days in advance for driving lessons.
8 working days in advance for exams.
Cancellations must be arranged via our secretariat.
Reschedulings must be arranged by the customer themselves via the customer zone on our website.
Cancellations or reschedulings at shorter notice than mentioned above:
A refund or free reschedule is only possible in the event of proven force majeure.
This proof must be provided no later than 48 hours after the cancelled driving lesson or exam.
The exam fee will always be charged in case of cancellation or rescheduling of the driving exam less than 8 working days before the driving exam.
Among other things, not being administratively in order to participate in the driving exam (validity of theory expired, no ID card, etc.) is not considered force majeure.